Terms of Service
Last updated 2026-09-21. Plain-language and specific to what Vixify actually does, not boilerplate padding -- but this is a small side project run by one person, not a law firm, so treat this as a clear description of the deal rather than a substitute for your own legal advice if that matters to you.
← Back to vixify.app · Privacy Policy
The service
Vixify receives webhooks sent to a subdomain assigned to your project, stores them, and retries delivery to the target URL(s) you configure until it succeeds or your plan's retry window closes. Exact behavior, limits, and formulas are documented (accurately, not aspirationally) on /help -- that page and this one should never contradict each other; if they do, /help describes the actual code and takes precedence.
Accounts
- You sign in with Google. One Google account, one Vixify account -- there's no team/multi-user support yet.
- You're responsible for what gets sent to the subdomains under your account, including anything a webhook sender you configure ends up relaying through it.
- Don't use Vixify to relay illegal content, to abuse or attack a third party's endpoint, or to circumvent another service's own rate limits or terms.
- We can suspend or terminate an account used for abuse, illegal activity, or in a way that threatens the service for other users. We'll try to tell you why, by email, unless doing so isn't reasonable (e.g. active abuse).
Plans & billing
- Free and Pro ($5/mo) plans exist. Current pricing and what each plan includes is always on the homepage and /help, not repeated here where it could drift out of date.
- Payment is processed by Lemon Squeezy, who acts as merchant of record for the transaction -- Vixify never sees or stores your card details. Your subscription, invoices, and cancellation are managed through Lemon Squeezy's checkout and billing portal.
- Cancel any time; your plan reverts to Free at the end of the current billing period rather than immediately, and nothing already stored is deleted just because you downgraded (only the normal free-plan retry-window/retention rules start applying to new deliveries from then on).
- Refunds follow Lemon Squeezy's standard policy. If something's genuinely broken on our end, email us -- see /help for the address -- and we'll sort it out directly rather than pointing you at a policy document.
No warranty, limited liability
Vixify is provided as is, with no uptime SLA or guarantee of any kind -- this is stated plainly on /compare too, since it's a real, honest limitation, not just legal boilerplate. To the maximum extent the law where you are allows: Vixify isn't liable for lost, delayed, or duplicated webhooks, for consequential or indirect damages, or for anything beyond what you actually paid us in the past 12 months. Don't rely on Vixify as the only path for a webhook whose loss would be genuinely catastrophic for you -- it's a small, cheap relay service, not an enterprise-grade guarantee.
Changes
These terms can change. Material changes (anything that actually affects what you're agreeing to, not wording cleanup) will be reflected here with an updated date at the top; continued use after a change means you accept it. If you don't, you can stop using the service and, on a paid plan, cancel through Lemon Squeezy.
Contact
Questions about these terms, same address as everything else -- see /help.